Skip to main content
This section covers all aspects of administering your Checkly account, from managing team members and permissions to setting up advanced security features and API access.

​
Team Member Roles

Checkly has five built-in roles: Owner, Admin, Read & Write, Read & Run, and Read Only. Each role inherits all permissions from the roles below it. On Enterprise plans, you can also create custom roles (beta) with the permissions you pick. Each account has one Owner: the account creator, until they transfer ownership. You can invite teammates with any other role, and change a member’s role after they join.

​
Choosing the Right Role

​
Adding Team Members

Learn how to invite new users to your account. Learn more about adding team members

​
Managing Team Members

Change members’ roles, remove members and invitations, change your own role, or leave an account. Learn more about managing team members

​
Transferring Ownership

Owners can transfer ownership to another team member from the General section in account settings. Click “Transfer ownership” and follow the instructions. Your role will change to Admin after the transfer. If the current Owner is no longer at your company or can no longer access Checkly, reach out to support@checklyhq.com and we can transfer ownership for you. To verify that you’re authorized to request the change, we’ll ask you to provide a previous Checkly receipt or invoice.

​
Account Management

​
Account name

The account Owner can change the account name from the General section in account settings. By default the account name is the Owner’s email address, but you can change it to reflect a department, product team, etc. set account name

​
Email and Password Changes

Manage your login credentials and account information securely. Learn about changing your email or password

​
Security

​
Multi-Factor Authentication

Add an extra layer of security to your account with MFA using authenticator apps. Set up multi-factor authentication

​
Single Sign-On (SSO)

For enterprise customers, Checkly supports SSO integration with your existing identity provider. Learn about SSO options

​
API Access

​
Creating API Keys

Generate API keys for programmatic access to your Checkly account through the REST API and CLI. Learn about creating and managing API keys API Key Types:
  • User API Keys - Tied to individual users with inherited permissions
  • Service API Keys - Account-level keys for CI/CD and automation (Starter, Team, and Enterprise plans)

​
Getting Help

If you need assistance with any administrative tasks or have questions about account management, please contact Checkly Support.